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MANUFACTURER’S 1-YEAR LIMITED WARRANTY

Genteel South Pacific Pty Ltd warrants, to the original purchaser, that this lancing device will be free from defects in materials and workmanship for a period of 1 year from the date of original purchase.  During the 1-year period after the purchase date, Genteel South Pacific Pty Ltd, shall, at no charge, replace a unit found to be defective with an equivalent version of the owner’s device.

Please contact info@mygenteel.com.au for more information on how to initiate a warranty replacement. Any Genteel returned without prior authorization will be refused.


NON-RETURN OF DEVICE UNDER WARRANTY

If, during the warranty period, your Genteel lancing device needs replacing, we will promptly send out a replacement Genteel device free of charge.

You will be required to return the originally purchased Genteel device within 30 days using the self-addressed prepaid envelope provided with the replacement. A non-return fee of $93 will be assessed if the original Genteel lancing device is not received within 30 days of replacement Genteel arrival.